There are no refunds, and all sales are final.
If Fortress of Nightmares is closed due to weather, we will automatically refund any Paranormal360 tickets purchased through our third-party ticketing vendor. You will see this transaction on your purchasing card within 3-7 business days.
Weather Related Closure Only: General Admission ticket holders may request refund by submitting a request through this portal or by clicking here:
The fastest way to receive a refund should we close due to weather is to send a Refund Request through this portal and select
Type: Ticketing
Department: Online/Mobile Tickets
Option: Refund Request
Be sure to provide your Order ID.
You may also call 888-382-3267, but please note, hold times may be long.
All sales are final.